PLEASE READ CAREFULLY
We do not accept refunds or exchanges. We accept returns for store credit within 5 days from delivery date.
To be eligible for a return, item(s) must be brand new, unwashed, tags attached (if any), and odorless. Must also be in the original packaging.
Items Excluded From Returns (Non-Refundable)
- Orders using promo/discount codes
- Sale items
- White items
- Orders placed during huge sales events including but not limited to
- New Years Sale
- Valentine's Day Sale
- Labor Day Sale
- July 4th Sale
- Black Friday Sale, etc.
- Accessories (masks, jewelry, sunglasses, hair accessories, socks, undergarments (underwear, slips, bra/bralettes, etc.)
- Makeup (eyelashes, eyeliner, lip gloss/lipstick, etc.)
If your order is still eligible for return after reading the details above, please follow directions below:
Email a return request to email@example.com including:
- Full name on the order
- Order #
- Items returning and reason
It can take up to 3 - 5 business days for a response. Once we approve your request, we will send over instructions on how to go forward with the return including an free return label.
Return Shipping Instructions
- Securely package your items in the package they were received
- Enclose a copy of your packing slip
Upon receipt of the returned product, we will fully examine it and notify you via email, whether you are entitled to a refund. If eligible, you will be credited store credit with the total amount spent on the return item(s) minus shipping costs. Shipping costs are non-refundable.
*Return policy is subject to change